MENU · 2026
2 build slots open
Booking for Q3
© 2017—2026 tbd® Studio.
menu
MENU · 2026
2 build slots open
Booking for Q3
© 2017—2026 tbd® Studio.
menu
MENU · 2026
2 build slots open
Booking for Q3
© 2017—2026 tbd® Studio.
A studio built on shipped systems.
A studio built on shipped systems.
A studio built on shipped systems.
We started tbd® after watching too many good AI ideas die in pilot. Now we get automation into real, daily use.
We started tbd® after watching too many good AI ideas die in pilot. Now we get automation into real, daily use.
Faster than manual process
Manual steps removed on average
Faster than manual process
Manual steps removed on average
Founded in 2023 by engineers who kept watching good AI ideas die in pilot, tbd® now builds automation that runs every day across EU and US teams.
Founded in 2023 by engineers who kept watching good AI ideas die in pilot, tbd® now builds automation that runs every day across EU and US teams.
CEMax
CEMax
Systems in production.
Average time to first launch.
3 years
since the first shipped system
3 years
since the first shipped system
2 sprints
before you see it running
2 sprints
before you see it running
99.9%
uptime across live builds
99.9%
uptime across live builds
80+
systems in production
80+
systems in production
Before this studio, we built software inside startups and big companies. Everywhere we went, the same thing happened. Someone would demo an AI tool, everyone would get excited, and six months later nothing had changed in how the team worked.Before this studio, we built software inside startups and big companies. Everywhere we went, the same thing happened. Someone would demo an AI tool, everyone would get excited, and six months later nothing had changed in how the team worked.Before this studio, we built software inside startups and big companies. Everywhere we went, the same thing happened. Someone would demo an AI tool, everyone would get excited, and six months later nothing had changed in how the team worked.
Before this studio, we built software inside startups and big companies. Everywhere we went, the same thing happened. Someone would demo an AI tool, everyone would get excited, and six months later nothing had changed in how the team worked.Before this studio, we built software inside startups and big companies. Everywhere we went, the same thing happened. Someone would demo an AI tool, everyone would get excited, and six months later nothing had changed in how the team worked.Before this studio, we built software inside startups and big companies. Everywhere we went, the same thing happened. Someone would demo an AI tool, everyone would get excited, and six months later nothing had changed in how the team worked.
Before this studio, we built software inside startups and big companies. Everywhere we went, the same thing happened. Someone would demo an AI tool, everyone would get excited, and six months later nothing had changed in how the team worked.Before this studio, we built software inside startups and big companies. Everywhere we went, the same thing happened. Someone would demo an AI tool, everyone would get excited, and six months later nothing had changed in how the team worked.Before this studio, we built software inside startups and big companies. Everywhere we went, the same thing happened. Someone would demo an AI tool, everyone would get excited, and six months later nothing had changed in how the team worked.
Priya Nair
Head of Support
Audit
Build
Integrate
Maintain
Core stack:
Track record.
Track record.
Track record.
We build systems that survive the handover. Careful scoping and a human kept in the loop.
Helpnest, Radius
Helpnest, Radius
2025-2026
Invoice and ops pipelines
Cargolane, Leapyear
2024-2025
Internal AI tools
Bramble, Kestrel
2023-2024
Our team.
Our team.
Our team.
You talk to the people building your system. That is the whole org chart.
Dana Cho
CEMax
AUTOMATION LEAD WORKFLOWS & INTEGRATIONS
Dana Cho
CEMax
AUTOMATION LEAD WORKFLOWS & INTEGRATIONS
Sam Whitfield
CEMax
FOUNDER
Sam Whitfield
CEMax
FOUNDER
Lena Brandt
CEMax
DELIVERY LEAD YOUR POINT OF CONTACT
Lena Brandt
CEMax
DELIVERY LEAD YOUR POINT OF CONTACT
Ravi Menon
CEMax
AI ENGINEER
Ravi Menon
CEMax
AI ENGINEER
Solutions
Five solutions, one solution suite, modular architecture, single source of truth.
CEMax CEM Suite
CEMax CEM core solution suite
Audit
Auto drafting
Human handoff
24/7 running
Voice AI.
Voice AI agents.
App to app
No manual copy
Triggers
Omnichannel.
Empower customers to connect via all communication types.
Internal tools
Chat interfaces
Your branding
Fast search
Queue Management .
End to End QM, Manage Walkins and allow home scheduling.
50+ tools
Nightly syncs
Dedup
APIs
Low code – No Code (LCNC)
Build sophisticated AI and workflow-based solutions, via drag & drop visual designer.
Monitoring
Fixes
Improvements
Uptime checks
Solutions
Five solutions, one solution suite, modular architecture, single source of truth.
CEMax CEM Suite
CEMax CEM core solution suite
Audit
Auto drafting
Human handoff
24/7 running
Voice AI.
Voice AI agents.
App to app
No manual copy
Triggers
Omnichannel.
Empower customers to connect via all communication types.
Internal tools
Chat interfaces
Your branding
Fast search
Queue Management .
End to End QM, Manage Walkins and allow home scheduling.
50+ tools
Nightly syncs
Dedup
APIs
Low code – No Code (LCNC)
Build sophisticated AI and workflow-based solutions, via drag & drop visual designer.
Monitoring
Fixes
Improvements
Uptime checks
Solutions
Five solutions, one solution suite, modular architecture, single source of truth.
CEMax CEM Suite
CEMax CEM core solution suite
Audit
Auto drafting
Human handoff
24/7 running
Voice AI.
Voice AI agents.
App to app
No manual copy
Triggers
Omnichannel.
Empower customers to connect via all communication types.
Internal tools
Chat interfaces
Your branding
Fast search
Queue Management .
End to End QM, Manage Walkins and allow home scheduling.
50+ tools
Nightly syncs
Dedup
APIs
Low code – No Code (LCNC)
Build sophisticated AI and workflow-based solutions, via drag & drop visual designer.
Monitoring
Fixes
Improvements
Uptime checks
CEMax Innovation Lab
Innovation Lab
01
Meetings:
None
Viewer
No time, read only
Meeting summaries
Survey results
CEMax roadmap
Submit requests
02
Meetings:
1/Month
Active Member.
Best
Brilliant minds work together
Participate in meetings
Brainstorming sessions
Access to CEMax's R&D
Early aceess to updates
03
Meetings:
1/Quarter
Quarterly Member.
Busy executive
Quarterly Meetings
Survey results
Submit requests
Meeting summaries
CEMax’s platform makes it effortless to engage with customers throughout their journeys.
CEMax Innovation Lab
Innovation Lab
01
Meetings:
None
Viewer
No time, read only
Meeting summaries
Survey results
CEMax roadmap
Submit requests
02
Meetings:
1/Month
Active Member.
Best
Brilliant minds work together
Participate in meetings
Brainstorming sessions
Access to CEMax's R&D
Early aceess to updates
03
Meetings:
1/Quarter
Quarterly Member.
Busy executive
Quarterly Meetings
Survey results
Submit requests
Meeting summaries
CEMax’s platform makes it effortless to engage with customers throughout their journeys.
CEMax Innovation Lab
Innovation Lab
01
Meetings:
None
Viewer
No time, read only
Meeting summaries
Survey results
CEMax roadmap
Submit requests
02
Meetings:
1/Month
Active Member.
Best
Brilliant minds work together
Participate in meetings
Brainstorming sessions
Access to CEMax's R&D
Early aceess to updates
03
Meetings:
1/Quarter
Quarterly Member.
Busy executive
Quarterly Meetings
Survey results
Submit requests
Meeting summaries
CEMax’s platform makes it effortless to engage with customers throughout their journeys.
FAQ
Any Questions?
Want to skip the FAQ?
Talk to an engineer directly.
Any Questions?
Want to skip the FAQ?
Talk to an engineer directly.
FAQ
Any Questions?
Want to skip the FAQ?
Talk to an engineer directly.
CEMax
CEMax INNOVATION CENTER
Show us your most demanding challenge.
Our innovation center is ready to show you how your most challenging problem can be addressed with the CEMax CEM Suite. Solve the hardest one, and the rest falls into place.
YOU
CEMax
CEMax INNOVATION CENTER
Show us your most demanding challenge.
Our innovation center is ready to show you how your most challenging problem can be addressed with the CEMax CEM Suite. Solve the hardest one, and the rest falls into place.
YOU
CEMax
CEMax INNOVATION CENTER
Show us your most demanding challenge.
Our innovation center is ready to show you how your most challenging problem can be addressed with the CEMax CEM Suite. Solve the hardest one, and the rest falls into place.
YOU
Start a conversation.
CEMax
Engagement STUDIO
Start a conversation.
CEMax
Engagement STUDIO
Start a conversation.
CEMax
Engagement STUDIO